The Original American Built Stair Climber
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                                          Frequently Asked Questions (FAQ's)

                                          How long does the battery last?

                                          The best way to accurately measure the number of steps you can expect is to determine the weight of the item(s) you are going to move.  The length and strength of the charge will be determined by this weight.  On our larger units (all models except the LTA4512E), with a fully-charged battery, you can expect the following performance:

                                          500 lbs. = 300 Steps    1,000 lbs. = 275 Steps 1,500 lbs. = 75 Steps
                                          To ensure optimal battery performance:
                                          • always keep your battery charged.
                                          • store and transport the battery in a cool dry place where temperatures are not extreme.
                                          What happens if my battery goes dead during a move?

                                          If your battery should go dead in the middle of your move, balance the
                                          LECTROTRUCK on the steps, and replace the battery or swap the detachable battery pack. (Extra battery packs can be purchased to eliminate this scenario.)
                                          How much weight will the LECTROTRUCK lift?

                                          The 
                                            LECTROTRUCK is able to lift the full weight that is listed as capacity.  This is the same whether you are moving across flat surfaces, up or down steps, or onto and off of trucks and trailers.  This is very simply because, we use stronger, more reliable components.  As a reminder, here are the capacities again:  

                                          • LTA6512E----1,500 Lbs./680kg  
                                          • LTA5512E----1,200 Lbs./544kg   
                                          • LTA5012E----1,200 Lbs./544kg        
                                          • LTA4512E---- 600 Lbs./272kg  
                                          • 1268E----------1,500 Lbs./680kg  
                                          • 1260E----------1,500 Lbs./680kg 

                                          Can the LECTROTRUCK go off the back of a truck?
                                           
                                          Yes, the 
                                          LECTROTRUCK can be used as a powered lift gate.  If your truck bed (or the floor of your trailer) is less than 41", certain LECTROTRUCK models will reach.  We always suggest using the Hook Box accessory to properly secure your load in place.  See View More Video Page
                                          • LTA6512E* = 41 in./1041mm 
                                          • LTA5512E* = 41 in./1041mm 
                                          • LTA5012E = 33 in./838mm
                                          • LTA4512E= 33 in./838mm
                                          • 1268E* = 39 in./991mm
                                          • 1260E*=39 in./991mm

                                          *Equipped with a hook bar.

                                          Why do my wheels keep rolling towards the front of the step?

                                          The wheels on the
                                          LECTROTRUCK will roll forward for a few different reasons. One reason might be that the step is too deep. When you go to raise the load up to the next step if the wheels are too far back on the step the inner frame will ride on the edge of the step and pull the LECTROTRUCK forward. To correct this problem we have wheel brakes that attach to the LECTRO-TRUCK wheels and prevent the wheels from rolling forward.

                                          A second reason why your LECTROTRUCK might roll towards the front of the step is because the load you are moving is too short and heavy. The way to correct this problem is by using the Balance Box accessory - or some other means to raise the center of gravity. This will move the weight up on the LECTROTRUCK to equally distribute the weight and allow the user to gain a mechanical advantage over the load being moved.  

                                          A third reason your LECTROTRUCK wheels will roll towards the front of the step is because the step might be pitched forward. To correct this problem we would suggest installing the wheel brakes.

                                          What if I need to rest in the middle of the flight of steps with a 1500 lb. load on my LECTROTRUCK?

                                          The 
                                          LECTROTRUCK has a mast-type frame allows you to adjust the wheels up one or two steps - all while the load is resting safely on its own step.  Once you have obtained a healthy balance on the steps, you can let go of the handles and let the load rest in place.  Other stair climbing hand trucks that do not have the mast-type frame do not allow the user to do this.

                                          Where is the LECTROTRUCK made?
                                           
                                          The
                                          LECTROTRUCK is manufactured in Oostburg, WI. See About LECTROTRUCK page.
                                          Innovative Moving Systems on LinkedIn
                                          Innovative Moving Systems, Inc. -- 310 S. 10th St.
                                          P.O. Box 700169 --   Oostburg, WI 53070
                                          Phone: 800.619.0625/920.564.6272  Fax: 920.564.2322
                                          Hours of Operation:
                                           Monday – Thursday 7:00 a.m. – 5:00 p.m.
                                          Central Time Zone

                                          e-mail:
                                          president@lectrotruck.com